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Recurring Revenue

save time, crush tasks, and grow your recurring revenue

It's clear that growing your recurring revenue is the next big leap in scaling your business

But the numbers just aren’t adding up to reach that next big goal.

The real reason behind the cancelled members, team turnover and backlogged customer issues? 

It’s process and systems.

Some clients call you perfection, others call you a genius – and of course they’re right.

Your marketing plan brings you leads and sales each month,

but real talk – behind the scenes, things don’t feel like magic

Let’s not forget that decision fatigue anytime you implement to a new system or process.

Making sales isn't the problem...

Melody Johnson Course Consultant

Join Recurring Revenue!

Align systems, process, and people to grow your recurring revenue.

Here's our signature framework for building a sustainable customer success system.

Analyze your customer journey including existing systems and review retention metrics, and revenue goals. 

Define your key quarterly and annual business goals for retention

Strategically partner with you to develop a plan of action to tackle new changes in process, systems, or support for your internal team or clients 

Implement strategic initiatives with support

Review your goals quarterly to help bridge the missing gaps of what’s working and what’s not

Embrace feedback as growth and iterate quickly

The Magic of "Done"

rest knowing your process is in place

Let’s face facts, one of the biggest impacts to your ability to create and maintain recurring revenue is your systems.

Systems for keeping the clients you want, getting feedback from the ones who cancelled (so you can fix the leaks without having to call a plumber) and for helping the ones who love you the most refer you to their friends and colleagues.

In the membership you will have anytime access to the process templates, trainings and easy to use swipe files to help you earn more while working less. 

Easy Template Access For The Busy Professional

Systems Training We Support

Need to train a team member or streamline your client management support? Here’s a list of systems we plan on diving into!

We’ll be adding to this list as we go, but members get first priority templates and training requests. 

What's inside of
R & R?

Inside, the Recurring Revenue membership, you’ll get access to the support, systems, and training to build and grow a deeply restful and scaled agency, membership, or group program.

Get plugged into the magic of the community!

Scale with ease. 

Support more customers

Grow your revenue.

Take a look at the magic behind the scenes

FOCUS ONE

Customer Journey Audit

 In this curriculum, you’ll follow our step by step guide to map out the entire customer journey from lead to brand advocate 

Delivered live June 2022

fOCUS TWO

Support & Systems

In this curriculum, you’ll identify key areas of opportunity for your customer onboarding, help documentation, and support tools and systems maximizing work productivity. 

Delivered live July 2022

focus THREE

Sustainable Client Management

In this curriculum, you’ll receive training around setting up client management process for your group program, membership or agency including how to broach tricky conversations, enable your team members to successfully run projects for you, and save you valuable time!

Delivered live August 2022

Ready for some R & R?

Weekly office hours

Get group and 1:1 feedback on product, program, or service ideas during weekly office hours

Ongoing Training

In-person. virtual live, and on-demand monthly customer success training sessions

Help documentation

On Demand technical help documentation templates and video tutorials to use for your customer success team

On-The Go App

Access templates and training on-the go for you and your team all from the palm of your hand.

Join us on our Restful Retreats

Our next retreat is waiting for you! Join other members and business leaders for an intimate in-person experience.

All members are eligible for discounted pricing for the next retreat happening in Phoenix, Arizona*.

Join R & R today!

Choose the best plan for you...

Monthly Plan

$200

Annual Plan

$2,400

Enroll today and get access to these bonuses...

BONUS 01

Group Program Analysis Template

Audit systems, outcomes, and lessons all in one place with the Group Program Analysis template perfect for your program or operations manager, curriculum specialist, or training and development team. 

($67 value)

BONUS 02

Clickup Milestone Template

Plug-n-play the same Clickup template I use to help 6-7 figure business owners support their group program or membership customers achieve goals consistently without burning out.

($250 value)

BONUS 03

Business of Courses Library

Get access to a library of on-demand curriculum to create and grow your on-demand course biz including:

+ The Digital Product Toolkit – Create and launch your online course in less than 30 days

The Template Library – Access SOP Google Doc and Canva templates for lead generation, program development, and marketing for you + your team

+ Course Funnel Jumpstart – Step by step training on how to automate to setup your sales funnel 

+ Content to Course Conversions – Download my clickup template and trainings to create content that converts

+ Connect + Close – Connect with your audience via email marketing. Setup your email systems for success.

BONUS 04

Canva Templates

Download and customize Canva workbook, social media graphics, and slide deck templates for your online course, membership, group program, or internal training.

($197 value)

Have we met?

I'm Melody.

I’m like the human version of Zapier. I connect thought leaders with people, tools, and training that boost recurring revenue. Call me Houdini, because I’ll magically make some of your tasks disappear. 

Friend, if things are running well in your business – I can make things run faster, smoother, and free up even more of your valuable time. 

I hold a Master’s Degree in Instructional Design and am a Certified Customer Success Manager. I’ve worked in large scale training and development teams and supported startup founders with a focus on Edtech.

Is Recurring Revenue for you?

Ready to be deeply rested AND grow a sustainable business?

You've got questions

I've got answers

We migrated from Facebook groups recently and created a new community app where you can get notified when events occur and make connections easier all from an app on your phone. 

Great question! Our live trainings and office hours are held during the 9-5 pm PST time zone. You can still access on-demand resources, however most of our calls and support availability are centered around this time zone. 

You’ll still get access to the training resources on-demand once they are delivered live. 

The cancellation process is easy and no-hassle. We’ll kindly ask for some feedback (because of course – process improvement is our favorite) – and then you’ll be on your way!

Yup! The folks that will benefit from this membership have a product or program that sells, but need help with customer success and process.

Due to the highly customizable nature of this service, refunds are not available post-purchase. However, we provide credits and service swaps for packages that are of equal value to the amount paid. Please contact [email protected] should you have more questions related to this. 

Yes! You can provide access up to two other team members perfect for VA’s, OBM’s, or your customer support team. Additional member licenses can be purchased at a discounted bulk price. Please reach out to [email protected] for special rates. 

I’m so glad you asked! I love Thai tea, especially if it has bubbles. Honestly, I’m also a fan of drip coffee too. 

Join R & R today!

Choose the best plan for you...

Less hustle, more zen

Monthly Plan

$200

Annual Plan

$2,400

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