As a Course Creator, Coach, Small Business Owner, or B2B SaaS founder you know that fancy salespages and ads won’t always sway savvy customers.
In fact, it’s no surprise that “word-of-mouth” referrals from colleagues or past customers is already one of the best ways you sell your current product or program.
So as a growth minded business owner, you might have tried…
A four month cohort program to help you deliver an amazing customer experience that leaves your customers coming back to you year over year!
Feeling stuck in community support seeing the same old questions getting asked by customers.
A clear customer onboarding experience which unlocks your customer’s “success” and self-services common q’s.
Not having the “big picture” mapped out for your customer’s experience.
Getting access to a clear and customized customer success roadmap to fill in all the missing learning gaps.
Trudging on with marketing to new leads, because “churn” and retention is “just part of doing business.”
Building a business based on a consistent customer base, informed on data and customer feedback.
In month one, you’ll walk away with…
In month 2, you’ll get access to…
In month three, you’ll be able to…
In month four, you’ll get access to…
“These sessions with Melody are a great way to get out of your own head and put your concepts down on paper. I learned ways to create different levels of knowledge and celebrate as students graduate. I’m confident that we can re-structure our current content resources in a way that helps them move forward!”
Andrea gained confidence to structure her membership onboarding and empower her group coaching program!
Andrea Jones Founder of OnlineDrea
Melody was great to work with. She was professional, responsive, and supportive. I look forward to working with her on future projects and recommend her services 100%.
It was well worth the money and Melody is clearly a very knowledgeable resource. If you are serious about developing online learning or education, Melody can be a key resource to provide the foundation necessary to move forward.
We are good at working in our business, but it is very hard for us to work on our business and you helped bring a lot of clarity. We absolutely loved working with you!
I’m obsessed with client learning and experience. I love to create meaningful spaces for people to grow, connect, and learn together. And, I couldn’t be more thrilled to put together this program to make this happen for you.
What can I say about myself, besides the fact that I’ve been teaching since I could line up my teddy bears and dolls? I’ve taught classrooms varying in ages from tiny tots in preschool to employees in corporate board rooms.
I can’t wait to see what you have created and how I can help more people see results with your product or program.
Absolutely! The Spring Cohort 2021 offers 2X monthly sessions to help you confidently create a client success plan. You can attend the sessions live or access the on-demand trainings and recordings for four months.
Excellent question! You’ll get to access a 90 minute customer experience audit and strategy call. The call will be recorded and you’ll have access to the recording.
Excellent question! Your team member can join you for the sessions for a 10% discount.
Nope! I’ll cover some specific tech from what I use including forms, email marketing platforms, affiliate software including Thrivecart, but you can use whatever platforms you currently use and we can evaluate your tech stack during our 1:1 calls.
Since this program is delivered live and consulting is customized for each business, I do not offer refunds. If you have any questions, reach out to [email protected]
Yes! I offer special VIP Intensives during my Client Success Retreat held twice annual per year which are exclusive to my cohort students! The Spring 2022 Retreat will be held in March 2022. Private Chief of Customer Success support is also offered exclusively for Cohort graduates. Reach out to see which packaged is right for you at [email protected]