Recurring Revenue

Grow your coaching business
with referrals and retention

Melody Johnson Retention and Customer Success

Referred revenue for your coaching program

You already know that your best customers come from referral partnerships.

But it’s clear to see that adding 1,284 coffee chats to your calendar just isn’t sustainable.

As a coaching program founder, you’re doing everything to get in front of more clients.

Let’s not forget your growing team and a launch plan that won’t quit.

Retain more coaching clients

What happens after the sale can make the difference between declining sales in your membership or online program to accelerated income growth.

Studies show that it costs 5-25x more to acquire a new customer so keeping your customers engaged is key to growing our profits and retention is key.


Join Recurring Revenue!

Ditch coffee chats for sustainable referred revenue.

Inside Recurring Revenue, we create conversations that drive community, conversations, and collaboration. 

Our members receive access to…

Your Digital Products = FOUND

Digital Product Marketplace

List your digital product in the marketplace for sale in a searchable database.

Here's What Past Clients and
Students Have to Say!


"I feel like I have a way forward."

“I learned ways to create different levels of knowledge and celebrate as students graduate. I’m confident that we can re-structure our current content resources in a way that helps them move forward.”

Andrea jones | Founder of Onlinedrea


"Probably Worth 40+ Hours of Trial and Error."

“My biggest question was always making sure customers felt and saw the value. After the trainings, my brain felt more organized! This made the process seem simpler and less frustrating! I was in danger of overwhelming with too much content. I needed a more focused direction. My head was all over the place. After the trainings, my brain felt more organized! I’m still going through the extra trainings! They’re all great.”



"We loved working with you!"

“We are good at working in our business, but it is very hard for us to work on our business and you helped bring a lot of clarity. We absolutely loved working with you!”

Kelan & Brittany Kline | The Savvy Couple


"She helped transform my vision."

“Before working with Melody, I was overwhelmed at the idea of creating a course. She was empathetic, creative, and thorough in helping transform my vision into a real live online program!”

Adam Kol | Financial Couple's Coach

The Magic of "Done"

rest knowing your process is in place

Let’s face facts, one of the biggest impacts to your ability to create and maintain recurring revenue is your systems.

Systems for keeping the clients you want, getting feedback from the ones who cancelled (so you can fix the leaks without having to call a plumber) and for helping the ones who love you the most refer you to their friends and colleagues.

In the membership you will have anytime access to the process templates, trainings and easy to use swipe files to help you earn more while working less. 

Make your summit, retreat, or blog SEARCHABLE

List Your Course, Summit, Membership,Virtual Events

Ready for some R & R?

Weekly office hours

Premium members get access to weekly coaching calls via Voxer to streamline your process, curriculum, and retention.

monthly networking

In-person. virtual live, and on-demand monthly customer success training sessions

template library

Access our Google Doc, Canva, Clickup, and Notion Templates to create engaging curriculum and retain your course customers.

On-The Go App

Access templates and training on-the go for you and your team all from the palm of your hand.

Join R & R today!

Choose the best plan for you...

Recurring revenue for your coaching program

silver plan


$200, then $49 monthly

gold Plan



Enroll today and get access to these bonuses...


Group Program Analysis Template

Audit systems, outcomes, and lessons all in one place with the Group Program Analysis template perfect for your program or operations manager, curriculum specialist, or training and development team. 

($67 value)


Clickup Milestone Template

Plug-n-play the same Clickup template I use to help 6-7 figure business owners support their group program or membership customers achieve goals consistently without burning out.

($250 value)


Business of Courses Library

Get access to a library of on-demand curriculum to create and grow your on-demand course biz including:

+ The Digital Product Toolkit – Create and launch your online course in less than 30 days

The Template Library – Access SOP Google Doc and Canva templates for lead generation, program development, and marketing for you + your team

+ Course Funnel Jumpstart – Step by step training on how to automate to setup your sales funnel 

+ Content to Course Conversions – Download my clickup template and trainings to create content that converts

+ Connect + Close – Connect with your audience via email marketing. Setup your email systems for success.

Have we met?

I'm Melody.

I’m like the human version of Zapier. I connect thought leaders with people, tools, and training that boost recurring revenue. Call me Houdini, because I’ll magically make some of your tasks disappear. 

Friend, if things are running well in your business – I can make things run faster, smoother, and free up even more of your valuable time. 

I hold a Master’s Degree in Instructional Design and am a Certified Customer Success Manager. I’ve worked in large scale training and development teams and supported startup founders with a focus on Edtech.

You've got questions

I've got answers

We migrated from Facebook groups recently and created a new community app where you can get notified when events occur and make connections easier all from an app on your phone. 

Great question! Our live trainings and office hours are held during the 9-5 pm PST time zone. You can still access on-demand resources, however most of our calls and support availability are centered around this time zone. 

You’ll still get access to the training resources on-demand once they are delivered live. 

The cancellation process is easy and no-hassle. We’ll kindly ask for some feedback (because of course – process improvement is our favorite) – and then you’ll be on your way!

Yup! The folks that will benefit from this membership have a product or program that sells, but need help with customer success and process.

Due to the highly customizable nature of this service, refunds are not available post-purchase. However, we provide credits and service swaps for packages that are of equal value to the amount paid. Please contact [email protected] should you have more questions related to this. 

Yes! You can provide access up to two other team members perfect for VA’s, OBM’s, or your customer support team. Additional member licenses can be purchased at a discounted bulk price. Please reach out to [email protected] for special rates. 

I’m so glad you asked! I love Thai tea, especially if it has bubbles. Honestly, I’m also a fan of drip coffee too. 

Join R & R today!

Choose the best plan for you...

Recurring revenue for your coaching program

Silver plan


$200 one time then


gold plan



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